COVID-19 Global Pandemic
Crawford responds to the coronavirus
The spread of the coronavirus (COVID-19) has significantly impacted the global business landscape and Crawford is here to help. As always, we are focused on supporting our clients throughout this uncertain and difficult time. To that end, we have established this web page as a central hub of information relevant to the coronavirus and its impacts on global industry. Please check back often as this page will be updated with new information as it becomes available.
Read Crawford's latest client communication and FAQ
See our list of relevant resources
Support for impacted businesses
Crawford offers a host of services to support virtually any claims handling need. Here are a few, key areas where our teams can support specific needs arising from the global pandemic.
Business reopening
As businesses look to bring employees back to the workplace, a myriad of challenges await. Crawford stands ready to assist through a host of services designed to help you safely reopen. Learn more in this white paper.
Business interruption
With a global network of forensic accounting specialists, Crawford is well-equipped to advise on the insurance impacts of the coronavirus. Find out more in two white papers 鈥� part one and part two.
Cleaning and decontamination
With the largest-network of quality-managed contractors in the world, Crawford's Contractor Connection can deliver cleaning and decontamination services to support businesses in environmental hazard response. Learn more >
Commercial property modification
From contactless entry to plexiglass dividers and more, modifying existing workspaces is one way employers can help create a safer environment, and Crawford鈥檚 Contractor Connection is here to help. Learn more >
Remote claims management
Crawford has invested heavily in innovations such as YouGoLook, TruLook, and more via a desk adjusting model and is well-positioned to handle a vast array of claims without an onsite visit. Learn more >
Self-service app (YouGoLook)
Crawford's proprietary self-service app, YouGoLook, guides policyholders and end users through the claims process from the comfort of their phones. Learn more >
TPA crisis support
Broadspire, Crawford's global third party administrator, is a leader and expert on the impacts of coronavirus on workers compensation, disability and leave, and more. Learn more >
Relevant resources
Find COVID-19 related content in our resources section and on our blog. Specific articles and other materials are called out below.
Webinars
- Expert insights: COVID-19 and claims around the world
- Expert insights: remote claims management in the age of social distancing
- Expert insights: COVID-19 and its impact on claims
- Staying safe in the field with Dr. Chris Woods
- COVID-19: restoring with compassion 鈥� on-demand webinar
White papers and reports
- What you can do now to minimize business interruption
- Responding to a Market in Flux 鈥� What Does the Pandemic mean for the Insurance Industry?
- Unemployment insurance in an era of exceptional circumstances
- 5 Key components to successful claims management during a crisis
- Five steps to a safer reopening
- Coronavirus and business interruption
- COVID-19 Workers Compensation regulatory updates
- Coronavirus - Families First Act Solution
- The insurance impacts of the 2019 novel coronavirus
- The workers compensation impacts of the 2019 coronavirus
- Crawford's novel coronavirus survey and its impacts
Blog posts
- A unified approach to restoring construction activity in the face of exceptional challenges
- A trip of a lifetime
- Transitioning to a new norm
- It鈥檚 business as usual at the Crawford contact center
- The COVID-19 pandemic鈥檚 short-term effect on intermittent FMLA claims
- COVID-19: Don鈥檛 get lost in the data
- Operating effectively through adversity
- Broadspire leverages data analytics to help manage COVID-19 claims
- Crawford leadership discusses COVID-19 and its impact on claims
- Theft and vandalism claims are on the rise
- Case study: Decontamination services are aiding businesses before and after COVID-19 exposure
- The COVID-19 crisis: restoring with compassion
- COVID-19: remote working poses an elevated cyber threat
- Back to work: Crawford China reopens after coronavirus shutdown
- Handling on site claims in the age of social distancing
- Broadspire Compliance Corner: Families First Coronavirus Response Act signed by President Trump
- The coronavirus and its impact on mergers and acquisitions
- Coronavirus (COVID-19) and international travel
FAQ and corporate response
- Global client communication and FAQ
- Coronavirus disability and leave FAQ
- [VIDEO] Crawford helps combat COVID-19 by flattening the curve
Press releases and media
- Crawford Contractor Connection launches Commercial Property Modification Service
- Crawford Contractor Connection expands Decontamination Service
- Crawford TPA: Broadspire announces new Crisis Support Solution
- Crawford & Company creates coronavirus claims instruction and technical support desk
麻豆区 and solutions
Here for you
Support is available around the world and our claims intake centers are receiving claims 24/7 without interruption.
Additionally, representatives are on call to answer your queries about the claims impact of COVID-19 and to offer strategic guidance as you navigate this challenging time. Please use the contact us button at the top of this page to submit a consultation request, or feel free to reach out to any of the global leaders listed on our COVID-19 response contact page.
White Paper
The insurance impacts of the 2019 Novel Coronavirus